Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

 

To be eligible for a return, your item must be in the same condition that you received it, unused and unopened, in its original packaging. For health and safety reasons, opened supplement bottles cannot be returned. You'll also need the receipt or proof of purchase.

 

To start a return, contact us at support@getmessless.com. If your return is accepted, we'll send instructions on how and where to send your package. Approved returns are sent to our fulfillment center: Momentum Shipping Company, 553 N Kays Dr, Kaysville, UT 84037. Items sent back without first requesting a return will not be accepted.

 

You can always reach us with any return questions at support@getmessless.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.

 

Exceptions / non-returnable items

Certain items cannot be returned, including opened supplements, perishable goods, and gift cards. Please get in touch if you have questions about a specific item.

 

Refunds

We will notify you once we've received and inspected your return, and let you know if the refund was approved. If approved, you'll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return, contact us at support@getmessless.com.